Check Fraud is the sort of problem that doesn’t seem to go away. Banks across the US use every type of detection system and still seem to struggle with containing it.
Which is why American Banker researchers started to dig deeper. In a survey spanning over 120 fraud fighters across the country, from small community banks to the major nationals, they found some surprising results.
Do banks think their biggest problem is that their current software misses the fraud - or that an equal challenge is resolving the massive volume of check fraud alerts? What tools do banks of various sizes use to help with the load? Do they call customers to ask about suspect checks? Do they text customers? Does it work? If not, what do they think is the best way to make it work?
Join fraud fighters Mary Ann Miller (Prove) and Uri Rivner (Refine) as they go through the intriguing results of the new American Banker survey, and talk about its far reaching implications.
In this webinar, you’ll discover:
✔️ The biggest barriers to check fraud prevention
✔️ How alert overload affects response time and effectiveness
✔️ Proven practices for customer engagement in fraud detection
